Growth Operations Assistant

About The Role

We're looking for a highly organized, proactive Growth Operations Assistant to help support a growing founder-led business.

This role sits at the intersection of operations, content, lead management, and organization.

You'll help ensure that leads are tracked, content gets published, opportunities are followed up on, and important details don't fall through the cracks.

This is not a traditional administrative role.

We're not looking for someone to simply complete tasks.

We're looking for someone who enjoys creating structure, maintaining visibility, and helping a business stay organized as it grows.

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What You'll Be Responsible For

Lead & Pipeline Operations

- Maintain and update lead tracking systems
- Track inquiries, applications, and booked calls
- Monitor pipeline movement
- Follow up with warm opportunities
- Keep records organized and current
- Ensure important opportunities are never lost

Content Operations

- Manage content calendars
- Schedule and publish content
- Repurpose existing content into multiple formats
- Coordinate content assets
- Support content launches and campaigns
- Ensure publishing deadlines are met

Social Media Support

- Schedule content
- Monitor comments and messages
- Escalate conversations when needed
- Support community engagement
- Help maintain a consistent online presence

Administrative Support

- Organize files and documentation
- Maintain internal systems
- Create simple reports and summaries
- Support recurring operational processes
- Help improve internal organization

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What Success Looks Like

Within your first 90 days:

- Leads are consistently tracked and followed up
- Content is published on schedule
- Pipeline visibility is reliable and up to date
- Important opportunities do not get lost
- Operational organization improves significantly
- The founder spends less time remembering and more time leading

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Who You Are

You naturally create order.

You notice details.

You enjoy keeping things organized.

You follow through.

You communicate clearly.

You are comfortable working independently.

You don't wait to be told every next step.

You enjoy helping things run smoothly behind the scenes.

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Required Skills

- Excellent written English
- Strong organizational skills
- Experience with content scheduling
- Social media management experience
- Comfortable with spreadsheets and databases
- Familiarity with AI tools
- Strong attention to detail
- Ability to learn new systems quickly
- Reliable internet connection

Experience working with founders, coaches, consultants, agencies, or online businesses is strongly preferred.

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Bonus Skills

- YouTube operations experience
- Basic video editing experience
- Basic email marketing experience
- Marketing operations experience
- Experience supporting founders or small businesses

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What We Value

We care more about:

- Ownership
- Reliability
- Curiosity
- Communication
- Follow-through

than degrees, certifications, or prestigious job titles.

We can teach tools.

We cannot teach ownership.

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This is a part-time contract role starting at $700/month, with room to grow as responsibilities and hours increase.

The role is expected to grow over time as the business grows, with opportunities for increased responsibility and hours for the right person.

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How To Apply

Please submit:

- Your resume
- A link to a 2–3 minute introduction video: Loom, Google Drive, or unlisted YouTube. Please make sure the link is viewable.
- Answers to the application questions below

Application Questions

1. Tell me about a time you created order from chaos.
2. What systems, tools, or habits do you personally use to stay organized?
3. What AI tools do you currently use, and how do you use them in your work?
4. What content operations have you personally owned before?
5. Have you ever tracked leads, managed a CRM, or maintained a sales pipeline? Walk us through exactly what you were responsible for.
6. What does "following up without being annoying" mean to you?
7. What kind of work drains your energy?
8. What kind of work gives you energy?
9. If you noticed a lead had not received a follow-up in 10 days, what would you do?
10. Tell us about a time you spotted a problem before someone else noticed it.
11. When you have five competing priorities, how do you d ---------- what gets done first?
12. What attracts you to operational and organizational work?
13. What would your previous manager, founder, or client say is your biggest strength?

Final Instruction

In your application, include the phrase:

“The details matter.”