Creative Operations Assistant

This is not a standard VA role.

We're looking for a calm, sharp and systems minded person to help run the operational heart of a growing strategy and content business.

You'll be managing the backend of multiple creative projects each month, while also building and improving the systems that keep everything flowing.

This is a long term role for someone who wants real responsibility, influence and consistency.

If you love bringing order to creative chaos, making things smoother for everyone and having a say in how things get done, you'll thrive here. We're a small boutique marketing agency in the UK that works with some high-quality clients, and we have great relationships with them!

What you'll actually be doing:

• Managing and improving workflows in Notion and Google Drive
• Uploading and scheduling content (tiktok, IG etc)
• Tracking deadlines, deliverables and client touchpoints
• Organisaing content assets into folders, naming and versioning properly.
• Following up with clients for approvals, feedback or missing files.
• Communiicating with the content team to keep everyone moving
• Creating and improvinn g SOP's, guides and shared documents
• Identifying bottlenecks and offering solutions, not just reporting them
• Taking initiative to make operations better, not just repeating tasks
• Filling in our monthly reports using Google Sheets
• Keeping an eye on inboxes to check for new client support requests or enquiries

You'll love this role if:

• You get genuine satisfaction from making things run well
• You like being in control of systems and timelines, even when creatives are all over the place
• You enjoy solving small problems before they become big ones
• You want to be trusted to think, not just to do
• You write clearly, follow through, and don't ghost when things get busy
• You feel most useful when people are depending on you, and you deliver

Tools we use:

Notion
Google Drive
Canva
Dropbox

Your ideas and observations will be valued here. If you notice a better way to do something, we want to hear it. You don't need to be perfect, you just need to be consistent, honest and willing to grow.

This is a majority female team, and we acknowledge that you may have caring or childcare responsibilities. So these hours are flexible. Please don't feel afraid to ask about this, request reduced hours or tell us your requirements in your application.

To apply, please email a short personal introduction. Tell us who you are and what you've done before. Keep it brief, we'll ask more later if needed. Let us know what it is about this kind of work that feels like a good fit for you. And please attach your CV or LinkedIn profile.