Operations Specialist and Project Manager for Digital Marketing Agency

We are looking for a highly organized Operations Specialist to support internal systems, client onboarding, and contract coordination for a growing digital marketing agency.
This role is execution focused and will play a key part in ensuring new clients are properly onboarded, contracts are structured correctly, and projects run smoothly across the team.
You will work directly with the founder to manage workflows, track deliverables, and maintain operational consistency across multiple client accounts.
Responsibilities
Prepare and structure client contracts and onboarding documents
Coordinate client onboarding steps and ensure all information is collected
Track project timelines and weekly deliverables
Manage task coordination with virtual assistants and tea ---------- mbers
Organize internal systems and client folders
Maintain clear communication on project status
Identify gaps in processes and suggest improvements
Ensure all projects follow agency workflows and standards
Ideal Candidate
Experience with client onboarding and contract coordination
Strong project and operations management skills
Extremely detail oriented and process driven
Excellent written communication
Comfortable working with remote teams
Proactive and dependable