Real Estate Administrative VA

Job Overview:
We are a real estate company looking for a detail-oriented Property Management Administrative Assistant to provide vital support for our property management operations in the Virginia Beach area. This part-time remote position is primarily focused on managing maintenance requests, coordinating with vendors, and handling property-related administrative tasks using the AppFolio CRM, with secondary responsibilities supporting real estate lead generation efforts.

Key Responsibilities:

Primary Focus - Property Management Administration (80%):
-Manage maintenance requests and work orders through AppFolio CRM
-Coordinate with vendors and contractors for property maintenance and repairs
-Schedule and follow up on maintenance appointments to ensure completion
-Communicate with tenants via AppFolio messaging and WhatsApp
-Process and track all maintenance-related documentation
-Maintain organized records of property management activities
-Handle day-to-day administrative tasks for property operations
-Respond to urgent maintenance requests during and after business hours (on-call availability)


Secondary Focus - Real Estate Lead Support (20%):
-Assist with marketing efforts for property listings
-Support lead conversion activities via GoHighLevel (training provided)
-Manage communication with potential clients and tenants

Mandatory Requirements:
-Basic experience with AppFolio CRM, specifically for maintenance management and communication
-Excellent written and verbal English communication skills
-Strong organizational skills and attention to detail
-Proactive problem-solving ability and the capacity to manage unexpected situations
-Comfortable working in a fast-paced real estate environment
-Reliable internet connection and professional home office setup
-Availability for emergency maintenance issues outside regular business hours (weekends/evenings - paid separately)

Preferred Skills:
-Prior experience in property management or real estate administration
-Familiarity with GoHighLevel platform
-Experience using WhatsApp for business communication
-Knowledge of maintenance coordination and vendor management
-Ability to handle multiple urgent requests simultaneously

Why Join Us?
-Work with a well-established full-service real estate and property management company
-Gain valuable experience in the US property management industry
-Collaborate with a professional team serving the Hampton Roads region
-Flexible remote work arrangement with set core hours
-Opportunity to develop skills in both property management and real estate operations

If you have AppFolio experience and thrive in a dynamic property management environment, we encourage you to apply and become a key member of our team!