Sales Support (CRM & Admin)

You will manage our bookings, SMS follow-ups, CRM hygiene, and simple daily admin tasks inside GoHighLevel.

Responsibilities:
- Update contacts + opportunities in GoHighLevel
- Send manual reminder SMS each morning (from templates)
- Confirm appointments + reschedule when needed
- Tag leads correctly (Booked / No-show etc.)
- Keep notes updated and clean
- Daily checklist reporting (end of day)

Requirements:
- Experience in GoHighLevel OR strong CRM experience (HubSpot etc.)
- Excellent written English
- Reliable internet + headset
- Can follow SOPs exactly

Hours:
- 8 hours a day Mon-Fri from 9am - 5pm AEDT
- Potentially a couple of hours on weekends as well if required as we ramp up
- In the beginning it won't be active working all of these hours, just need availability when work comes in

Application Instructions (IMPORTANT – Read Carefully)

To apply, start your message with the word BLUE and answer all of the questions below:

1. What CRM systems have you used, and what tasks did you personally handle inside them?

2. What is your internet speed (download/upload in Mbps)?

3. Confirm your timezone and that you are available during the 9am–5pm AEDT time block. Also confirm whether you are available to cover a few weekend hours if required.

4. Confirm you can follow SOPs and templates exactly without improvising.

5. You are unsure what to do with a lead inside the CRM. What do you do next?

6. Write a short, professional SMS confirming a booked appointment (do not add emojis or extra wording).

Applications that do not follow these instructions will not be reviewed.