Carrental Operations Virtual Assistant

Note: Job start Late January, early Feb 2026.
Requirements
Hours- 6:00 AM – 10:00 AM
• Excellent English (spoken and written)
• Professional phone etiquette
• Strong attention to detail
• Comfortable following step-by-step processes
• Familiar with Google Workspace (Docs, Sheets, Drive, Zoom)
• Stable internet connection and quiet workspace
• Previous VA, admin, or customer support experience preferred

Responsibilities
• Answer incoming phone calls, texts, and emails
• Respond promptly to rental inquiries and leads
• Screen potential renters using company criteria
• Run background checks and verify required documents
• Compile and send screened renter information to the owner for final approval
• Post and manage ads for available rental vehicles
• Track availability of vehicles and rentals
• Schedule vehicle maintenance and servicing
• Send payment reminders and follow up on balances
• Maintain accurate customer and vehicle records
• Prepare simple weekly reports (leads, rentals, payments.


About the Role

We are a growing U.S.-based car rental company seeking a dependable Virtual Assistant to support daily rental operations. This role focuses on customer communication, lead screening, documentation, scheduling, and administrative support. We are looking for someone interested in a long-term role, not short-term gigs.

Training and system walkthroughs will begin shortly before the start date.