Virtual Assistant – Client & Admin Support (Part-Time, Remote)

Initially 8-10 hours per week with potential for more | Flexible hours with 2–3 hours overlap with Canberra (AEST/AEDT)

About the Role
YCM – Professional Writing Services is an Australian-based start-up that helps professionals and organisations present their best selves through clear, compliant, and high-quality written documents.

We’re looking for a reliable and detail-oriented Virtual Assistant to provide daily support across client communication, admin coordination, and workflow management.

This is a part-time, ongoing role for someone who enjoys structure, takes initiative, and communicates professionally.

Key Responsibilities:
Daily
- Monitor and organise the YCM email inbox (client, admin, Airtasker, and enquiry emails).
- Draft and send client replies using provided templates and tone guidelines.
- Review Airtasker for new writing or business tasks, prepare draft offers, and track submissions.
- Update client and task trackers in Google Sheets or Notion.
- Schedule client appointments and send confirmations through Google Calendar or Wix Bookings.

Weekly
- Prepare and send invoices using Canva templates.
- Record payments and follow up on overdue invoices.
- Provide a concise end-of-week summary of completed and outstanding tasks.
- Maintain organised folders and file naming consistency in Google Drive.

Required Skills & Experience
- Excellent written English and attention to detail.
- Previous experience as a virtual assistant or admin support professional.
- Confident using Gmail, Google Drive, Google Calendar, and basic spreadsheets.
- Familiarity with Airtasker, Canva, or invoicing tools.
- Reliable internet connection and ability to work independently.
- Professional communication style and a proactive mindset.
- Comfortable working with clear procedures and templates.

Nice to Have (but not essential)
- Experience supporting Australian clients or small businesses.

What We Offer
- Steady, ongoing part-time hours (approx. 2 hours per weekday).
- Warm, respectful working relationship with a supportive Australian business owner.
- Clear step-by-step training with templates, checklists, and Loom videos.
- Opportunities to expand the role (social media, CRM, or tender admin) as trust builds.
- Competitive hourly rate (AUD $7–$9/hr), paid weekly via Wise or PayPal.

How to Apply
Please send a short message introducing yourself and outlining:
- Your relevant VA or admin experience
- The tools you’re comfortable using
- Your available hours in AEST/AEDT
- Attach or link your résumé and include “YCM VA” in the subject line so we know you read this post carefully.