Hiring Studio Coordinator – Client Relations & Bookings (Remote Role for US-based Creative Studio)

Love Yourself Creatives (LYC Studio SATX) is San Antonio’s premier photography and content studio. We provide professional creative spaces for photographers, content creators, small businesses, and community events. Our mission is to make creativity accessible and foster a supportive community in a faith-rooted environment.

Position Overview

The Studio Coordinator serves as the primary point of contact between LYC Studio SATX and its clients. This role is responsible for managing bookings, memberships, and client communications, ensuring every guest has a smooth and professional experience. The ideal candidate is highly organized, detail-oriented, and personable, with a passion for customer service and community engagement.

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Key Responsibilities
• Client Bookings & Scheduling
• Manage studio bookings and rentals through Acuity Scheduling.
• Assist clients with booking issues, reschedules, and confirmations.
• Ensure bookings align with studio policies and availability.
• Membership Management
• Onboard new members and manage renewals/cancellations.
• Track membership hours and ensure members get the most out of their benefits.
• Communicate upcoming events, opportunities, and promotions to members.
• Client Communication
• Respond to all emails, phone calls, and direct messages in a timely, professional manner.
• Provide exceptional client service by addressing questions, concerns, and requests.
• Maintain consistent, brand-aligned messaging in all communications.
• Social Media Support
• Reply to messages and comments across social platforms.
• Assist in community engagement by ensuring timely responses.
• Forward leads, inquiries, or potential collaborations to the owners.
• Studio Support
• Ensure client-facing operations run smoothly (reminders, confirmations, follow-ups).
• Support the studio team with day-to-day client relations tasks.
• Provide feedback on client experience to improve processes.

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Qualifications
• Strong organizational and multitasking skills.
• Excellent written and verbal communication.
• Experience with Acuity Scheduling (or similar booking software) is a plus.
• Familiarity with social media platforms (Instagram, TikTok, Facebook, etc.).
• Customer service or client relations experience preferred.
• Professional, positive, and community-minded attitude.