Accounting Operations Assistant

About Us

At SPN Networks, we are a fast-growing Managed Service Provider (MSP) focused on delivering exceptional IT support, cybersecurity, and strategic technology consulting. We believe in building strong client relationships, fostering team collaboration, and maintaining operational excellence across all areas—including our back office.

Position Overview

We are seeking a highly organized, detail-oriented Accounting Operations Assistant based in the Philippines to support our Accounting Specialist. This position is vital to ensuring our financial systems, ticketing platform, and vendor reconciliation processes are updated and accurate. The right candidate thrives in a structured, task-oriented environment and is eager to support a fast-paced team through accuracy, consistency, and proactive communication.

Key Responsibilities:

- Vendor Reconciliation: Match vendor invoices to corresponding services, validate charges, and flag discrepancies.
- Ticket Time Review: Assist with reviewing, approving, and posting technician time entries in Autotask.
- Data Entry & Back Office Support: Enter and maintain accurate data across various systems and documentation platforms.
- Autotask Maintenance: Help ensure Autotask PSA is updated, including ticket data, contact/device relationships, and reporting inputs.
- Device/User Matching: Help match endpoints and devices to specific users to keep asset tracking and license reporting accurate.
- Billing Support: Assist with preparing invoices, reconciling credit card charges, and supporting the month-end billing process.
- Scorecard & Reporting Tasks: Pull reports and assist with financial and performance scorecard updates.
- Administrative Tasks: Support general back-office operations for the accounting and operations teams as needed.

Ideal Candidate Qualities:
- Strong attention to detail and commitment to data accuracy
- Reliable and responsive with excellent follow-through
- Comfortable working with numbers and repetitive task cycles
- Proficient in Excel or Google Sheets and comfortable with cloud-based systems
- Familiarity with MSP platforms (Autotask PSA, Datto, TD Synnex, etc.) a plus
- Able to work during U.S. Pacific Time hours consistently

Requirements

- 1–2 years of experience in an accounting support, administrative, or data entry role
- Fluent in English (spoken and written)
- Home office setup with stable internet connection
- Experience working with remote teams
- Availability to work U.S. Pacific Standard Time business hours