Virtual Assistant for G.R.A.D. (Education Startup) - Part-Time, Long-Term

I’m seeking a reliable, detail-oriented Virtual Assistant to support a growing educational company focused on helping students graduate early and succeed in college or career paths. Tasks will start simple but may grow with time. This role is ideal for someone looking for stable work, flexibility, and a chance to grow with a purpose-driven brand.

Hours:

8 hours/day
4 days/week
Flexible schedule (must be available for occasional check-ins during EST hours)

Admin & Communication

Make outbound calls and follow up with clients, schools, or vendors
Draft and send professional emails (templates provided)
Schedule meetings, track deadlines, and send reminders
Organize digital files and folders in Google Drive
Content & Design

Move content from Google Docs into Canva templates (ebooks, workbooks, etc.)
Format ebooks, guides, and presentations
Keep branding consistent across all designs
Legal & Educational Support

Assist with filing legal/business documents (LLC filings, intake forms, templates provided)
Maintain confidential documents securely
Draft simple letters or forms related to education or legal services
Research educational policies (state-by-state) or scholarship resources
Help with course uploads, lesson formatting, and worksheet creation
Customer & Client Support

Answer general inquiries via email or phone
Send follow-up messages or calls to students or parents
Manage contact spreadsheets, forms, and CRM data
Help with student intake and onboarding tasks

Requirements:
Strong English communication skills (spoken and written)
Comfortable making professional phone calls
Skilled with Canva and Google Workspace (Docs, Sheets, Drive)
Ability to learn legal/education workflows (guidance provided)
Excellent organization and follow-through
Confidential and trustworthy
Reliable internet and headset

Bonus Skills (Not Required):
Familiarity with U.S. legal documents (LLC filings, intake forms, etc.)
Experience with Thinkific, Podia, or other online course platforms
Customer service or academic advising experience
Graphic design or light video editing