Customer Service Rep (Full Time, Virtual Needed)

I'm hiring again (5th VA now) - Looking for a customer service support specialist who wants to join a fast growing team with opportunities for more pay, responsibilities for growth and flexibility.

If you are detail-oriented, organized and a great communicator, this might be the perfect fit for you.

You will be doing a variety of tasks, almost all of which I will create tutorials for you:
- Schedule and manage complex GHL calendars, requiring interaction with all coaches, lead coach and the founder,as well as vendors to coordinate a variety of meetings
- Draft reports, letters and presentations using various software tools such as Google docs, spreadsheets and other google office products
- Act as the point of contact among executives, employees, vendors and other external partners for general business, tea ---------- mber and administrative needs.
- Support tracking of SMC KPIs
- Communicate regularly with the lead SMC and Owner to ensure they are prepared, organized, on schedule and ready for all meetings and events.
- Support SMC staff by ensuring customers are successfully meeting goals and upsell consults when they are not
- Maintain and distribute monthly Organization Charts for Leadership
- Assist with the planning and coordinating company events and extracurricular activities
- Create FB ads and GHL nurture sequencing to acquire new leads to fill Lead coaches schedule
- Manage and vet all incoming leads to scheduled appointments.
- Manage notes in GHL for all lead calls so that practitioner is set up for success
- Manage new lead call using our 2 point of contact call script
- Manage all new client paperwork and payments to ensure all appointments are paid and the Lead Coach or other practitioner is set up for success
- Be available for special projects and general administrative duties as assigned
- Work hours 8-4 EST M-F with some weekend new lead nurture required

Perks:
- Opportunity to grow your skills, get bonuses based on performance (and potentially manage a team)
- If you do a great job I will give you raises and bonuses based on consistent performance
- You can work as much as you want. I will pay you a salary but if you work extra hours you will get paid
- Flexible vacation - if you need time off just let me know

About Me
I run a consulting company and work with successful entrepreneurs (most of them own a multiple 6-figure to 7-figure business in annual recurring revenue.)

I have been working with virtual assistants for over a decades and all of my VAs have been very happy to work with me.

To Apply For The Job:
1. Change the subject line to "I Want To Work For You [Insert the name of my business partner who is the CEO of this business: ---------- ]"
2. At the top of your message, submit a 2-minute video explaining why you are the best candidate for this role. Use ---------- , youtube or any public video sites. If I cannot view your video, your application will be deleted.
3. Next in your message, include bullet points and numbers to make it easy for me to read:
- An article that you wrote
- Your Instagram/Facebook profile. If I cannot view your profile, your application will be deleted.
- Come up with a description of this photo ( ---------- /file/d/1iKBx_Q8GS4uKM1GFdQO0GQcY6SQKr15P/view?usp=sharing)

Make sure to follow all the steps above. This is a great job opportunity with the ability to get bonuses and raises, so I will only look at applicants that really want the job.

If I d ---------- to interview you there will be a short Zoom/Google call between us and video will be required.

Do not write more than what I have asked you above, if you write more than what is asked for above I will ignore your job post.

Thank you,

Win Nguyen