Client Enquiries & Bookings Coordinator - She Music Global & A Soulful Sendoff

About Us:
She Music Global is a premier live music entertainment company specializing in weddings and corporate events. We offer a range of high-energy music packages, performed by professional female musicians, to elevate any event.

A Soulful Sendoff provides a heartfelt service with exceptional singers for funeral ceremonies, creating memorable, soulful ---------- nts to honour loved ones.

Job Overview:
We are looking for a Client Enquiries & Bookings Coordinator to join our dynamic team. This is a part-time role that requires excellent communication and organisational skills. You will be the first point of contact for potential clients, providing information, sending quotes, and scheduling consultations with the events manager. If you’re passionate about the events industry, have great communication kills, have an eye for detail, and enjoy interacting with clients, we’d love to hear from you!



Key Responsibilities:

Respond to client enquiries in a timely, professional, and friendly manner via email and phone
Engage with potential clients to understand their needs and provide relevant information about our services.
Book and schedule consultations with the Events Manager
Maintain organised records of client interactions and bookings
Assist with the preparation of contracts and follow-ups
Ensure excellent client service and experience
Liaise with the events team to ensure smooth communication between clients and the team
Ensure a high level of customer satisfaction by providing excellent service and support.



Skills & Qualifications:

Excellent Communication Skills: Proficient in both written and verbal English, with the ability to convey information clearly and professionally.
Strong Organisational Skills: Ability to manage multiple enquiries and tasks simultaneously while maintaining a high level of accuracy.
Personable and Approachable: Friendly and professional demeanor, with the ability to build rapport with clients.
Attention to Detail: Meticulous in sending out pricing and proposal information, ensuring all details are correct.
Experience: Previous experience in a customer service, administrative, or sales support role is preferred.
Tech-Savvy: Proficient in using CRM systems, email platforms, and scheduling tools.
Problem-Solver: Ability to handle client enquiries and issues effectively and efficiently.
Proficient in Microsoft Office



What We Offer:

Flexible working hours (2-3 hours per day). *** Intention for hours to grow past training period
Opportunity to be part of a growing, dynamic company
Competitive hourly rate
Work in a creative and collaborative environment