Administrative Support Specialist

Requirements:
Microsoft Suite
DISC Profile Score
English Score: C1 or C2
ID Proof Greater than 70
Computer with camera and microphone
High-speed internet
**I ask that you shift to the US EST time so we can collaborate.**

Company Overview

We are a dynamic staffing company specializing in placing healthcare providers in a variety of facility types. We are committed to delivering exceptional service to our clients and ensuring the smooth operation of our administrative processes.

Position: Administrative Support Specialist

Location: Remote (Philippines)
Work Hours: US Eastern Time (ET)
Employment Type: Full-time

Key Responsibilities:

Timecard Verification:

Review and verify submitted timecards for accuracy and completeness.

Identify and rectify any discrepancies in timecard submissions.

Onboarding Paperwork Verification:

Verify the completeness and accuracy of onboarding paperwork.

Ensure all required documents are uploaded and correctly filed in the practice management software App.

Credential Verification:

Check healthcare provider licenses and facility credentialing documents for accuracy and validity.

Ensure all credentials are current and not expired.

Report Generation:

Generate detailed reports for management review regarding timecard verifications and credential statuses.

Compile data and prepare regular status updates.

Communication:

Communicate directly to the healthcare providers if there are missing items or outstanding issues that delay the onboarding process via the practice management software App and email.

Provide timely responses and support to staff inquiries related to administrative processes.

Requirements:

Education and Experience:

High school diploma or equivalent; additional administrative training or certification is a plus.

Proven experience in an administrative role, preferably in a staffing or healthcare setting.

Technical Skills:

Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Familiarity with online collaboration tools (e.g. Microsoft Teams).

Other Requirements:

Reliable high-speed internet connection.

Strong attention to detail and organizational skills.

Excellent communication skills, both written and verbal.

Ability to work independently and manage time effectively.

Benefits:

Competitive salary based on experience.

Opportunity to work remotely with a flexible schedule.

Professional development and training opportunities.

Collaborative and supportive work environment.