Sales Administration Assistant

Key Responsibilities:

-Take orders from customers and generate the invoice.
-Ensure that Delivery Orders are accurate and processed within timeline.
-Communicate with individual store in charge on any queries with regards to their orders.
-Record and process returns accurately and efficiently, ensuring compliance with company policies and procedures.
-Collecting outstanding payments from customers in a timely and professional manner, maintaining positive relationships with clients.
-Tally invoices and reconcile discrepancies as needed, working closely with the finance department to ensure accuracy.
-Create credit notes for approved returns or adjustments, following established guidelines.
-Prepare and distribute statements of account (SOAs) to customers, providing clear and concise information on outstanding balances.
-Assist with month-end closing activities, including preparing reports, reconciling accounts, and supporting audit requirements.
-Maintain accurate records and documentation related to sales transactions and customer interactions.
-Contribute to process improvements and efficiency enhancements within the sales administration function.
-Perform any other administrative tasks assigned