Virtual Operations & Admin Assistant (Long-term)

20 hours per week | Remote | Long-term role

About the Role

We are a growing UK-based estate agency looking for a reliable and proactive Virtual Operations & Admin Assistant to support the day-to-day running of the business.

This is a long-term role for someone who enjoys organisation, clear processes, and supporting a busy founder. You will be trusted with admin, bookkeeping support, customer communication, and social media scheduling.

Key Responsibilities:

Admin & Operations

Email and message management
Diary management, scheduling meetings, and reminders
Organising digital files and records
Supporting event logistics and appointments
General administrative support

Finance & Bookkeeping Support

Weekly bookkeeping and data entry
Invoicing and expense tracking
Payroll support (admin level)

Social Media Support

Scheduling content on YouTube, Instagram, and TikTok
Responding to comments and messages
Basic engagement and community support
Customer Support
Responding to enquiries professionally
Managing follow-ups and maintaining organised records

Requirements (Please Read Carefully)

Proven experience as a Virtual Assistant or Admin Assistant
Excellent written and spoken English
Strong attention to detail and organisation
Able to work independently and follow systems
Comfortable handling confidential information
Stable internet connection and reliable availability

Nice to Have:

Bookkeeping experience
Property or real estate experience
Social media scheduling experience

Working Hours:
20 hours per week
Flexible schedule within UK business hours
Some Saturday availability preferred (not every week)
Preferred Working Window:
We are ideally looking for availability between 9:00am – 3:00pm UK time, though exact hours can be flexible within this range.

Screening Task (Required):

Applications without this task completed will not be reviewed.

Scenario:
It is Monday morning and you receive the following at the same time:

An email from a landlord asking for an invoice that was due last week

An Instagram DM from a potential client asking about your services

Two meetings booked at the same time in the diary

Weekly bookkeeping that must be completed today

Please answer:

In what order would you handle these and why?
Write a short professional response to one of the messages above (your choice).
What information would you need from us to complete the bookkeeping efficiently?

Important:
Start your application with the words “Operations First”.

What We Offer:
Long-term, stable part-time work
Clear expectations and systems
Opportunity to grow with the business
Direct communication with the business owner