Virtual Assistant: Scheduling & Data Entry

Schedule: Monday to Friday, 8:30 AM to 5:30 PM Central Time Type: Full-time, Remote

About the Role:

We are a busy diesel mechanic shop specializing in semi-trucks and construction equipment, and we are looking to hire a dependable, detail-oriented Virtual Assistant to support our day-to-day scheduling and administrative operations. This role plays a key part in keeping our shop's projects on track and our paperwork accurate, so we're looking for someone who takes ownership of their work and follows through on the details.

This is a long-term, full-time position for someone who thrives on structure, communicates clearly, and is comfortable being the point of contact between our shop owners and the rest of the team.

Key Responsibilities:

- Join a short daily call with our shop owners to review current projects and confirm assignments
- Maintain and update our scheduling system to reflect job assignments accurately
- Perform data entry related to parts and invoicing
- Complete and review invoices and service orders, ensuring parts and service descriptions are entered correctly
- Follow up with tea ---------- mbers by phone or text to gather any missing information

Required Skills and Qualifications:

- Must possess good English speaking skills
- Excellent English writing skills are required
- Proficient with Microsoft Office and/or Google Workspace (Docs, Sheets, Excel)
- Strong organizational and time-management skills, with the ability to manage multiple priorities at once
- High level of attention to detail and accuracy in data entry and documentation
- Comfortable making and receiving phone calls as a regular part of the workday
- Reliable high-speed internet connection and a quiet home office setup
- Tech-savvy and able to learn new software and systems quickly
- Dependable, deadline-oriented, and able to work independently with minimal supervision
- Professional communication style and a high level of discretion
- When applying, please include the word "TORQUE" somewhere in your first message to us so we know you've read the full posting.

Preferred Qualifications (Not Required):

- Previous experience in the diesel, trucking, or heavy equipment repair industry
- Experience with Fullbay or similar shop management software