Virtual Assistant & Customer Support

Hi,

Thanks for dropping by!

We are a growing Ecommerce Business selling electronic devices in Amazon and Walmart. We are currently based in US and planning to expand in Canada and Europe. On this note, we are looking for another hardworking and dedicated individual to be added to the team.

We need someone who has strong skills and experience with the following:

A. Social Media Management

- Find contents and schedule posts using Hootsuite

B. Email Marketing

- Create weekly newsletters and campaigns using Mailchimp

C. Product Promotion

- Promote products through various deal websites
- Search other platforms to post product deals to generate sales

D. Email & Phone Support

- Responding to customers' emails and chats on email and chat platform
- Must be technically inclined and knows how to use CRM or email software (Familiarity with Netsuite and Manychat is an advantage)
- Be able to provide customer support via phone call, email and chat



OTHER REQUIREMENTS:

- Possible Working Hours: anytime between 8:00 AM - 6:00 PM EST (4 hours a day, a PLUS if you can work during weekends)
- Willing to work during US working hours and is open to work even weekends if needed
- Rate: $4-$5 per hour (depending on your skills and experience) Starting pay is $4
- Has some knowledge about electronics (preferred but not required) TECHNICAL SUPPORT experience is an advantage!
- Must have stable internet connection
- Must be hardworking, dedicated, detail-oriented, has work ethics and strong communication skills
- Must be a team player and has the initiative to help other teams.
- Fluent in English (since you will communicate via phone, email or chat.
- Can start immediately


NOTE: We provide TRAINING on some critical tasks but you must have enough experience with the other tasks stated above.

If you are interested, please send us your application stating your experiences with the said job description. We are willing to add more hours or make it full-time and increase your salary if you prove yourself worthy.

Thank you and looking forward to hearing from you!


Best,
Mary