Virtual Assistant

I am looking for a Virtual Assistant or team of Virtual Assistants to provide some admin support to our non-profit.

Tasks will include inbox management, onboarding and off-boarding customers, and customer service support. Services we use regularly are Google Drive, Asana, Slack, Zapier, Optix, and Quickbooks.

The person I'm looking for can easily email in conversational English (No Mr.'s or Mrs.'s here). I want my members to feel as though they're talking to a friend, not a frigid corporate robot.

There is also a financial component. You have an eye for detail and make sure all our invoices are charged correctly and to the right member/team. An intermediate to advanced understanding of Excel would be a bonus.

You want to help us improve, you're proactive about problem-solving and provide recommendations about how we can do things better / more efficiently.

Lastly, you're not alone. If you work with a team of VA's that would give me some peace of mind that if you have to take time off I'm not left to scramble to fill your position.