Virtual Assistant

Primary Responsibilities

1. Donor & CRM Management
Enter donation reports from third-party fundraising platforms into DonorDock(CRM).
Maintain accurate donor records and contact information.
Assist with CRM cleanup and ongoing data management.
Generate basic donor reports as requested.
2. Communications
Draft and distribute the monthly NPCF newsletter.
Respond to general NPCF information emails.
Respond to website contact form inquiries.
Monitor and respond to LinkedIn messages and email inquiries professionally.
Escalate complex questions to the National Director when appropriate.
3. Podcast & Digital Media
Publish podcast episodes across podcast platforms.
Upload and optimize episodes on YouTube.
Write episode titles, descriptions, tags, and timestamps.
Create playlists and organize podcast content.
4. Event Support
Research and submit online auction donation requests for fundraising events.
Track donation requests and responses.
Assist with auction procurement and event logistics.
Support event planning projects as assigned.
5. Administrative Support
Calendar coordination and scheduling assistance.
Organize digital files and documentation.
Maintain project trackers.
Assist with research projects.
Provide general administrative support for ongoing initiatives.