Virtual Assistant

Virtual Assistant
The Canine Outpost by K9s on the Move, LLC
???? Remote Position | Part-Time with Opportunity for Growth
About Us
The Canine Outpost is a family-owned dog daycare, boarding, training, and enrichment facility located in Turlock, California. We pride ourselves on providing personalized, fear-free, enrichment-focused care while maintaining a warm, family atmosphere for both our clients and their dogs.
We are looking for an organized, proactive, and tech-savvy Virtual Assistant based in the Philippines to become an important part of our growing team.
Position Overview
This role combines administrative support, customer service, marketing, and data management. The ideal candidate is comfortable speaking with clients, learning new software quickly, and helping us grow our business through excellent communication and social media engagement.
Responsibilities
Administrative & Bookkeeping Support
Enter invoices, receipts, and transactions into QuickBooks Online
Reconcile records and maintain accurate financial data
Assist with reports and bookkeeping organization
Maintain customer records and databases
Client Relations & Sales Support
Make outbound calls to potential clients who have inquired about services
Follow up on leads and answer questions regarding daycare, boarding, and training programs
Conduct satisfaction follow-up calls with existing clients
Assist with appointment confirmations and reminders
Booking & Software Management
Learn and utilize our pet care booking software
Assist with scheduling appointments and updating client accounts
Maintain accurate pet profiles and service records
Marketing & Social Media
Create engaging blog articles related to dog care, daycare, boarding, and training
Schedule and publish social media content on Facebook, Instagram, and LinkedIn
Assist in creating captions, promotions, and marketing campaigns
Monitor comments and messages and escalate client concerns when needed
Qualifications
Fluent in written and spoken English
Minimum 2 years of Virtual Assistant experience
Strong proficiency in QuickBooks Online (required)
Experience with CRM or booking software preferred
Social media management experience required
Excellent phone communication and customer service skills
Strong organizational skills and attention to detail
Ability to work independently and proactively solve problems
Love for animals is a huge plus!
Technical Requirements
Reliable high-speed internet connection
Quiet workspace for making phone calls
Computer with webcam and headset
Ability to work during U.S. business hours (Pacific Time) as needed
Preferred Experience
Experience in any of the following industries is highly preferred:
Pet care
Veterinary medicine
Boarding or daycare facilities
Small business administration
Customer service or sales
Compensation
Competitive pay based on experience
Part-time position with potential for increased hours and long-term growth
To Apply
Please submit:
Resume
Short introduction video (2–3 minutes)
QuickBooks experience summary
Examples of social media accounts or content you have managed
Internet speed test results
Desired hourly rate (USD)
Subject Line: Virtual Assistant Application – [Your Name]
Join our team and help us continue providing exceptional care to dogs and peace of mind to their families!