Virtual Assistant

Position Type: Part-Time (Opportunity to Grow into Full-Time)
Pay: $6/hour
Location: Remote

About Us
We are a fast-growing service business looking for a reliable and organized Virtual Assistant to help manage lead flow, maintain our CRM, support team communication, and keep daily operations running smoothly. This role is ideal for someone detail-oriented, proactive, and comfortable working in a structured, fast-paced environment.

Key Responsibilities

Track incoming leads from multiple channels (website, social media, calls, messages, etc.)

Update and maintain the company CRM with accurate customer information, notes, and job status

Monitor lead follow-ups to ensure no opportunities are missed

Help coordinate communication between management and field team members

Organize schedules, job notes, and internal updates

Assist with basic administrative tasks and documentation

Flag urgent issues, missed leads, or scheduling conflicts quickly

Help improve systems to keep operations organized and efficient

Requirements

Strong organizational and time-management skills

Excellent written English communication

Experience using CRM systems (or ability to learn quickly)

Reliable internet connection and computer

Ability to follow systems, checklists, and workflows

Detail-oriented with strong accountability

Comfortable working remotely and responding during scheduled hours

Preferred (Not Required)

Experience supporting a service business (home services, auto detailing, logistics, etc.)

Familiarity with scheduling tools, Google Workspace, or Square/CRM platforms

Experience handling lead management or customer follow-ups

Schedule

Part-time to start (hours to be discussed)

Opportunity to transition to full-time based on performance and business needs

Ideal Candidate
You are organized, responsive, and proactive. You enjoy keeping systems clean, making sure nothing falls through the cracks, and helping teams stay aligned. You take ownership of tasks and communicate clearly.