Virtual Assistant

We are a growing short-term rental management company in Tennessee (United States), currently managing 18 properties with plans to expand to 25-30. We’re seeking a dedicated Virtual Assistant to take over guest communications (eastern standard time).

Key responsibilities include managing guest communications through email and booking platforms like Airbnb and Vrbo, handling reservations and inquiries, and troubleshooting guest issues during their stay. Additional duties include finding owner contact information based on a video training I will provide to advertise to future owners, updating listings, managing calendars, and processing guest reviews.

The ideal candidate will have experience in short-term rentals or hospitality, excellent English communication skills, and proficiency with tools like OwnerRez, HostBuddy, Pricelabs, Google Docs, Airbnb, Vrbo, Stripe, and ---------- . Strong organizational skills and the ability to work independently are essential. In your email to me, please include “Detroit Tigers” in the subject line. Additional skills/experience preferred but not required:

Social media
Website seo
AI automation
Affiliate marketing

This job would require one to work somewhere in the 9 am - 9 pm est range (6-8 hours a day), 5 days a week. Hours and days would be d ---------- during the training phase. My employees are paid weekly.

Pay will be $5.00 an hour to start during training with a pay increase once training is complete (roughly 3 weeks). Additional raises, holiday bonuses, and performance bonuses will be given as well.