Sales Support Representative

Availability: Willing to work immediately or on short notice

Salary and Benefits: Starting at PHP22,000 per month with HMO benefits and other allowances

Contract Type: Regular employment with 6-month probationary period

Work Hours: Mondays to Saturdays, 10:00 PM to 7:00 AM

Essential Duties and Responsibilities:
? Assist in the sale of health insurance products to new groups, and in the management of
existing business and in-group growth for all account-based programs
? Responsible for learning and retaining an intermediate understanding and comprehension
of company products
? Work closely with Sales Directors and Account Managers, as well as with accounts and
group businesses to capitalize on in-group growth potential
? Assist the Sales Team to cross-sell other lines of business effectively and implement
methods to assure membership growth through seamless implementation and renewal
processes
? Assist Sales Team in meeting and/or exceeding sales quotas for in group growth and cross
selling
? Help implement key strategic initiatives to support the broker/consultant sales channel
and existing employer groups
? Support the producer/consultant channel
? Provide effective customer service for all internal and external customers through
excellent, in-depth knowledge of company products and programs
? Communicate effectively with team members within the company, vendors and the
GA/brokerage community
? Adhere to daily department minimum standards, including the quantity of the number of
calls and emails processed

Education / Experience:
? 2+ years of HR / benefits administration experience preferred
? 2+ years of customer service experience preferred
? Inbound/outbound phone experience required
? Excellent oral and written English communication skills
? Comfortable with all Microsoft Office programs (Word, Excel and Outlook)
? Ability to work in a group setting and execute individual projects with ease