Sales Development Representative

We're looking for a Sales Development Representative to support the revenue team of a leading U.S.-based Company. This role combines CRM management, outbound calling, and lead generation support to drive pipeline growth and improve account penetration across existing and prospective customers.

You will keep the CRM clean and actionable, identify opportunities within existing accounts, and execute structured outbound call campaigns targeting U.S.-based business professionals. This is not a virtual assistant role. We are looking for someone who understands B2B sales and can contribute directly to pipeline growth.

Why You'll Want to Join

- You will be paid in USD (bi-monthly: every 15th and 30th)
- Paid Time Off in accordance with company policy
- Observance of Holidays per company guidelines
- 100% remote setup so you can work wherever you're most productive
- Work directly with a U.S.-based sales organization with clear expectations and structured processes
- Opportunity to grow into a more advanced sales role over time

What You'll Work On

CRM Management and Data Quality

- Maintain and update records in SugarCRM with accuracy and consistency
- Ensure completeness across all accounts and contacts and remove duplicate or outdated records
- Segment and organize account lists for targeted outreach
- Generate basic reports to support sales activity and pipeline visibility

Account Development and Opportunity Identification

- Analyze CRM data to identify underpenetrated accounts, inactive customers, and re-engagement opportunities
- Research accounts to identify additional contacts and decision-makers
- Support account expansion efforts through structured outbound outreach

Outbound Calling and Lead Generation

- Conduct outbound calls to existing customers, warm prospects, and cold prospects
- Execute structured call campaigns and follow defined call cadences
- Qualify leads using discovery questions and schedule meetings for the sales team
- Log all call activity and outcomes accurately in the CRM

Sales Support and Coordination

- Assist with lead follow-up and nurturing activities
- Maintain clear and detailed notes for all prospect interactions
- Coordinate with the internal sales team on next steps and handoffs
- Support ongoing lead generation initiatives and campaigns

What You Bring

- 2+ years of experience in inside sales, SDR, BDR, CRM administration, or B2B outbound calling
- Hands-on experience with a CRM system such as SugarCRM, Salesforce, HubSpot, or similar
- Strong English communication skills both verbal and written
- Experience calling and speaking confidently with U.S.-based business professionals
- High attention to detail and accuracy in data entry and CRM management
- Organized and able to manage multiple tasks and follow structured processes
- Proactive mindset: you identify issues and opportunities without being asked
- Availability during U.S. business hours

Nice to Have

- Experience with B2B sales or lead generation campaigns in manufacturing, packaging, or industrial sectors
- Familiarity with sales tools such as dialers, email sequencing tools, or data platforms
- Experience working directly with U.S.-based teams or clients
- Understanding of sales pipelines and funnel metrics

How to Apply

Please include:

1. Your updated resume
2. A short Loom video (1 to 2 minutes) introducing yourself, describing your experience with outbound calling and CRM management, and walking through how you have contributed to pipeline growth in a previous role

Only candidates who submit a Loom video will be moved to the next step of the hiring process.

If you understand B2B sales, can keep a CRM clean and actionable, and are confident on the phone with U.S. business professionals, this role gives you direct impact on pipeline growth inside one of the largest independent packaging manufacturers in the country.