Sales Development Representative

POSITION: Sales Development Representative (salary + variable commission)
TYPE: Full-time contract
LOCATION: Remote

Complete the application here for consideration: ----------

Job Description
About Us
---------- was founded in 2018 by academics, scientists, and engineers in Canada with decades of experience in optimization and healthcare systems. A near-death experience for one of our founders—caused by fatigue from an error in scheduling—turned our research on burnout, inefficiency, and lost wellness into a personal mission. That work led us to create a new category of staff scheduling called “collaborative scheduling.” As a category leader, Mesh AI’s mission is to design intelligent, fair, and transparent schedules so clinicians can rest, feel respected, and focus on what matters most: caring for patients, not fighting with spreadsheets and call calendars.

Responsibilities

Identify and proactively engage with qualified potential leads who express interest in our services or products.
Design and execute communication approaches that keep prospects engaged and informed throughout the nurturing journey.
Lead highly engaging virtual product demonstrations to highlight the unique value and features of our platform to prospective clients.
Anticipate and proactively resolve potential concerns and objections to provide a seamless, supportive, and positive experience.
Partner with clinician success, sales leadership and other relevant teams to optimize the pipeline for qualifying and onboarding new users.
Work hand-in-hand with the clinician success team to facilitate an efficient handoff from lead nurturing to launch.
Cultivate and maintain strong, long-term relationships with prospects, fostering trust and loyalty.
Ensure accurate, comprehensive records of all communication and deal updates are kept up to date in our CRM and internal project management platforms.

Qualifications:

Professional proficiency in English (written and verbal) is required.
Professional proficiency in French (written and verbal) is preferred.
A minimum of 2 years of experience as a Sales Development Representative or in a comparable outreach role.
Proven background working within the SaaS industry.
Exceptional track record of delivering compelling and effective software demonstrations virtually.
Practical knowledge of CRM platforms and a strong commitment to maintaining clean, precise data.

Competencies

Strong oral and written communication with attention to details
Customer-oriented (clinician-focused) attitude
Patient and empathetic
Active listener & fast learner
Responsible time management
Growth mindset
Lean startup approach and resourceful towards operations
Open to criticism (managed ego) and candid feedback provider
Persistent yet polite and considerate
Punctual and time-sensitive
Analytical and detail-oriented
Honest with a strong sense of integrity and equity
Why Join Us
Dynamic Environment: If you thrive on energy and ---------- ntum, you'll love our workplace that keeps you challenged.
Growth: Accelerate your professional journey with opportunities to learn and advance as we scale.
Mission-Driven: Be part of a team transforming healthcare scheduling to prevent burnout and errors.
Impact: Your work will play a crucial role in ensuring better outcomes for patients and clinicians alike.
Remote-First: Enjoy the freedom and flexibility of remote work.
Our Core Values
Respect: We care and respect others and our planet as a whole.
Integrity: We are honest and apply radical candor with compassion.
Growth: We are results-driven and detail-oriented.
Efficiency: We are resourceful and lean and minimize waste.
Communication: We make no assumptions and communicate clearly at all times.

Our Targeted Attributes
We measure candidates against our “A.G.I.L.E. CARE” set of attributes:
Adaptability and Flexibility
Growth Mindset
Integrity and Honesty
Lean Operator and Resourceful
Empathic Communicator
Clinician-Focused and Caring for Healthcare
Altruistic Team Player
Responsible
Effective

It is the policy of Mesh AI to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Mesh AI welcomes and encourages applications from people with disabilities.