Network Engineer

JOB BRIEF

The Network Engineer will be responsible for designing, implementing, maintaining, and supporting our growing network infrastructure. You will be part of a systems engineering team that is responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs.

Your primary duties will include maintenance of computer networks, hardware, software, and other related systems, performing disaster recovery operations, protecting data, software, and hardware from attacks, and replacing faulty network hardware components when necessary. You will also be working closely with the users of our network in order to identify potential issues and fix existing problems.

JOB RESPONSIBILITIES

• Establish and maintain network performance
• Build net configurations and connections
• Troubleshoots network problems
• IP address auditing

JOB DUTIES

• Installation and configuration of the network infrastructure for the company’s customers
• Implement and support various network infrastructure solutions
• Installation, configuration, and troubleshooting network devices, and services (routers, switches, firewalls, VPNs, access points, wireless controllers, network monitoring tools)
• Technical activities mentioned below are not necessarily mandatory from the start but the candidate must have the base knowledge and capabilities of learning in order to apply them in daily activities:
? Cisco configure and troubleshoot:
• LAN switching: Spanning Tree, VLANs, VTP, Etherchannel PAgP and LACP, Stacking, Private VLANs, protected ports
• IP routing: Static routers, policy-based routing, RIPv2, EIGRP, OSPF, Routes Redistribution, VRFs, GRE Tunneling, Multicast PIM
• QoS
• Network management: SNMP, NTP, Syslog logging
• Security: IPsec VPNs site to site, DMVPN, Access-lists
• IP services: DHCP, HSRP and VRRP, NAT
• Wi-Fi: SSIDs, Standalone APs WLC, CAPWAP, Splash page, WPA2-Personal and Enterprise, Channel allocation, Protocols and frequencies, FlexConnect, QoS
? Meraki configure and troubleshoot (nice to have):
• Meraki L2 and L3 switches: Management, STP, ports, OSPF, Stacks, Port isolation, Aggregation ports, Scheduled ports, QoS, Static routes, Multicast, DHCP, Stacking
• Access-points bridge, tunneled NAT mode, Splash page, Air Marshal, Channels, Traffic shaping
• Security appliance: DHCP, Firewall rules, Auto VPNs, High Availability
? Troubleshooting and monitoring tools: Wireshark, Port query, Cacti
• Operational capabilities:
? Working with ticketing application tools
? Take over tickets from clients and track them from opening to closure based on the existing Support Process (changes and incidents) and contract SLAs
? Gather the information needed from the client in order to complete the ticket
? Follow-up constantly with the client and/or Global Providers for status updates
? Monitor network health, responding appropriately to network alerts and events to diagnose and troubleshoot network issues
? Complete reports based on the internal policies
? Participate in teleconference sessions with the client
? Update network diagrams and procedures
• Provide direction, information, and recommendations regarding network configurations and installations
• Interact with vendors and third parties for problem resolution
• Maintain multi-site network operations with both private and public facilities
• Manage assigned projects and program components to deliver services in accordance with established objectives