Lead Generation Associate

Key Responsibilities
Customer Outreach & Appointment Setting:
Make outbound calls to homeowners to introduce home energy assessment programs and schedule appointments.
Answer inbound calls, respond to basic inquiries, and route leads to the appropriate team.
Clearly explain appointment details and next steps to customers.
Documentation & Reporting:
Maintain accurate call notes, appointment records, and tracking logs.
Generate basic reports on call activity and appointment status.
Administrative Support:
Support daily coordination needs for sales and operations.
Help maintain organized workflows and ensure no inquiries are missed.

Computer & Systems Skills
Comfortable using computers, email, and scheduling tools.
Working knowledge of Microsoft Office 365 preferred.
Ability to quickly learn internal systems.