Full Time Customer Support & Backend eCommerce Admin

Full time 40/hrs Monday-Friday
[exact hours TBD]

Please fill out and submit this form to be considered: https://form.jotform.com/62080497855162

Seeking for long term. Benefits will be offered after probation period.

Looking for a candidate that is diligent with modern web applications and above exceptional English communication skills (written/oral). One that will care for the business and maintaining the business with customer relations via email, phone and social media.

Requirements:
-Internet (employer will offer allowance after probation period )
-Ability to answer calls with headset (employer will cover VOiP costs after probation period)

Responsibilities:
-Taking customer service requests, replying to customer inquires and personal messages.


Support Channels
- Live Chat (Zopim)
- Phone Support
- Email Support (Zendesk)

Social Media Moderation
- Facebook
- Instagram

Also desirable but not necessary skills:
- Social Media Marketing
- Graphic Design
- SEO

Skills required:

• Office & Admin (Virtual Assistant)
- Admin Assistant
- Data Entry

• English
- Speaking
- Writing

• Customer Service & Admin Support
- Customer Support
- Email Support
- Phone Support
- Social Media Moderation