Full-Time Customer Support Agent – E-commerce

We are a growing e-commerce company looking for a full-time Customer Support Agent to join our team and work 8 hours per day, Monday to Friday (Philippine Time).

???? What You’ll Do:

???? Respond to customer inquiries via email with perfect grammar and a professional tone

???? Follow up on tracking numbers with suppliers to keep customers updated

???? Handle disputes and find positive resolutions

???? Maintain accurate records of customer interactions

???? Must-Have Skills:

EXCEPTIONAL English communication skills — both written and grammatical (you must write clearly, politely, and without errors)

At least 1 year of experience in e-commerce customer support (Shopify, WooCommerce, or similar preferred)

Experience with payment disputes (PayPal, Stripe, etc.) is a plus

Strong problem-solving skills, attention to detail, and a proactive mindset

Reliable internet connection & ability to work independently

???? What We Offer:

Competitive salary ???? (based on experience)

Performance-based bonuses ????

Long-term career opportunity with a growing team ????

???? How to Apply:
1?? Your resume/CV
2?? A short cover letter about your relevant experience
3?? Your expected monthly salary