Executive Personal Assistant

# Executive Operations Coordinator (Remote)

**Full-Time | Remote | UK Business Hours**

## About Us

Isaac Wholesale is one of the UK's fastest-growing foodservice wholesalers, supplying independent restaurants and national franchise groups. We're building something much bigger than a traditional wholesale business.

Our ambition is to become a £700 million business over the next five years.

We're looking for someone exceptional who thrives in fast-paced environments, enjoys solving problems, and wants to become a key member of the leadership team.

This is **not** a typical Virtual Assistant role.

You'll become the Managing Director's right hand, helping keep multiple businesses, projects and people moving.

## The Role

You'll act as an extension of the Managing Director.

Your job is to remove bottlenecks, organise priorities, hold people accountable, improve systems and ensure things actually get finished.

Some days you'll be arranging meetings.

Other days you'll be chasing directors, building dashboards, coordinating projects, researching suppliers, preparing reports, improving processes or making sure deadlines aren't missed.

No two days will look the same.

## Responsibilities

* Manage the Managing Director's priorities and workload.
* Coordinate projects across multiple departments.
* Follow up with managers and ensure actions are completed.
* Attend leadership meetings and produce action plans.
* Improve internal systems and documentation.
* Prepare reports, presentations and business updates.
* Analyse data and identify issues before they become problems.
* Manage inbox, calendar and communications.
* Liaise with suppliers, customers and franchise groups professionally.
* Use AI tools such as ChatGPT to improve speed and quality of work.
* Continuously look for ways to improve efficiency.

## What We're Looking For

You are someone who:

* Thinks independently.
* Learns extremely quickly.
* Is highly organised.
* Has exceptional attention to detail.
* Can confidently communicate with senior managers.
* Doesn't wait to be told every step.
* Enjoys solving complex problems.
* Is comfortable working in a fast-changing business.
* Has excellent written and spoken English.
* Is comfortable using modern software and AI.

## Essential Experience

* 5+ years supporting founders, executives or senior leadership.
* Strong project management experience.
* Excellent Microsoft Office and Google Workspace skills.
* Experience with ClickUp, Asana, ---------- or similar project management software.
* Comfortable creating reports and presentations.
* Strong analytical ability.

## Bonus Experience

* Foodservice or wholesale industry.
* Operations management.
* Multi-site businesses.
* Process improvement.
* Power BI or dashboard reporting.
* SOP creation.
* Recruitment coordination.

## This Role Is NOT For You If...

* You need constant direction.
* You struggle with changing priorities.
* You only complete exactly what you're asked.
* You avoid difficult conversations.
* You're uncomfortable chasing people for updates.
* You're looking for repetitive administrative work.

## What Success Looks Like

Within 1 month:

* The Managing Director spends significantly less time chasing people.
* Projects move forward without constant supervision.
* Meetings end with clear actions that actually get completed.
* Internal communication becomes faster and more organised.
* The business becomes noticeably more efficient because of your work.

## How to Apply

Please include:

1. Your CV.
2. A short video (2-3 minutes) introducing yourself and explaining why you're the right fit.
3. An example of the most complex project you've personally coordinated.
4. The biggest process improvement you've implemented in a previous role.
5. The tools you regularly use and how they improve your work.

Applications without these requirements will not be considered.