Executive Assistant & Operations Coordinator

Executive Assistant & Operations Coordinator (Full-Time, Remote)

About the Role:
We are seeking a reliable, detail-oriented, and proactive Receptionist & Virtual Assistant to join our growing team as an essential part. This is a long-term, full-time remote position for someone who enjoys wearing multiple hats, communicating professionally, and keeping daily operations running smoothly.

You'll support our business across office administration, customer service, property management, and project coordination. While we use AI to handle many incoming calls, you'll step in to assist with calls that require a real person and provide excellent customer service.

Responsibilities:

Office Administration
-Answer and manage calls that are escalated from our AI phone system.
-Process employee payroll accurately and on schedule.
-Monitor and manage the company's primary email inbox.
-Complete our Daily Morning Startup Standard Operating Procedure (SOP) to ensure the business is ready for the day.
-Maintain organized digital records and documentation.
-Perform general administrative and virtual assistant tasks as assigned.

Property Management (2 Properties)
-Collect rent and maintain accurate payment records.
-Answer calls from current and prospective tenants.
-Coordinate tenant communications and follow up on maintenance requests.
-Assist with scheduling vendors and documenting property-related activities.

Project & Operations Support
-Pull permits with local municipalities.
-Schedule and coordinate required inspections.
-Manage customer-facing contractor portals such as Lowe's, Enterprise, and similar platforms.
-Track project progress and help ensure deadlines are met.
-Coordinate with vendors, subcontractors, and internal tea ---------- mbers when needed.

Qualifications

We're looking for someone who:
-Has excellent written and spoken English.
-Is professional and friendly on the phone.
-Is highly organized and pays close attention to detail.
-Can manage multiple responsibilities without constant supervision.
-Learns new software and processes quickly.
-Is dependable, punctual, and takes ownership of assigned tasks.
-Has strong problem-solving skills and a positive attitude.

Preferred Experience
-Virtual Assistant experience
-Receptionist or customer service experience
-Property management experience (preferred but not required)
-Payroll processing
-Microsoft Office and/or Google Workspace
-CRM and project management software
-Working with contractor or customer portals

Work Schedule
-Full-time
-Remote
-Consistent weekday schedule (hours to be discussed)

What We Offer
-Long-term, stable position with opportunities to grow.
-Supportive team environment.
-Variety in your daily work—no two days are exactly the same.
-Opportunity to take ownership of important business operations.

To Apply

Please include the following:
-Your resume.
-A short introduction about yourself and your experience.
-Your internet speed test results.
-The word "Organized" in the first line of your application so we know you've read the entire posting.
-A brief audio or video introduction (1–2 minutes) describing why you'd be a great fit.

Starting Salary: $850 USD/month (based on experience). We believe in rewarding great employees with regular raises and long-term career growth based on performance.