Executive Assistant

We are a fast-growing car rental company looking for a reliable, organized, and proactive Executive Assistant to support daily operations. If you are detail-oriented, great with communication, and can work independently, we’d love to have you on our team.

Responsibilities:

Lead Generation and Follow-Up:
Use platforms like Facebook and Instagram to generate and follow up on leads
Manage and nurture leads using CRM systems (GoHighLevel)

CRM Management:
Input and update customer information accurately
Manage interactions using GoHighLevel and HQrentals CRM

Onboarding:
Assist with onboarding new renters
Ensure all customer details are properly entered into the system

Rental Coordination:
Handle inbound and outbound calls related to bookings
Assist customers with reservations, payments, and inquiries
Coordinate rental schedules and availability

Documentation:
Send rental agreements and payment requests daily
Track signed agreements and follow up on pending documents

Customer Support:
Respond to customer inquiries professionally and promptly
Manage email and SMS communication efficiently

Organization & Admin Tasks:
Keep records organized and up to date
Assist in daily operational tasks and reporting

Social Media:
Help generate leads through social media
Assist with basic content posting and engagement
Basic video editing is a plus

Communication Skills:
Handle inbound and outbound calls confidently
Maintain a professional and friendly tone with customers

Requirements:
Proven experience in customer service, virtual assistance, or appointment setting
Strong communication skills (written and verbal)
Experience using CRM tools (GoHighLevel is a plus)
Organized, detail-oriented, and proactive
Ability to multitask and work independently
Experience in social media lead generation is a plus
Reliable internet connection and quiet workspace

How to Apply:
We’d love to hear from you! Please submit the following:

Short Video Introduction (REQUIRED):
In your video, please include:
Introduction about yourself
Your experience in customer service, lead management, and admin support
Any experience with social media and CRM tools
Why you’d be a great fit for our car rental company

Resume:
Include your updated resume with your application