Ecommerce Operations Manager

Type: Full-Time
Reports to: Founder

Overview

We are an international ecommerce business in the professional hair industry, selling across AU, UK and USA.

We have a strong marketing team (email, paid ads, design, video, web) and are looking for an Ecommerce Operations Manager to bring structure, accountability and execution discipline to the department.

This role is about turning ideas into organised execution.

Core Objective

Create structure, improve accountability, and ensure marketing initiatives are delivered on time and to standard.

You Will:

Manage and coordinate a team of 6 (Email, Paid Ads, Creative, Video, Web, stock manager)

Run weekly marketing meetings

Build structured 30–60–90 day launch plans

Track KPIs and deadlines

Ensure all campaigns and product launches execute properly

Improve workflow, documentation and SOPs

Identify bottlenecks and fix them

Hold the team accountable to performance standards

You Are:

Highly organised and process-driven

Comfortable managing creatives and marketers

Strong in project management

Data-aware (understand revenue, MER, AOV, CVR)

Proactive and assertive

Strong in English communication

Calm under pressure

KPIs

On-time campaign execution

Launch readiness

Team accountability

Reduced founder involvement in day-to-day marketing

Improved workflow efficiency

Salary

PHP 80,000 per month