eCommerce Operations Virtual Assistant

We are a dynamic and growing beauty brand with a global presence, working across both eCommerce and retail channels. Our products are distributed through major retail partners and we are expanding rapidly in the UK market and beyond. We are seeking a highly organized and proactive eCommerce Operations Virtual Assistant to support our operations and ensure smooth product launches and efficient stock management across multiple platforms.

Responsibilities:

- Analyze and track stock rotation across retail stores to ensure optimal product distribution. Identify slow-moving stock and propose solutions to improve turnover.
- Review sales data from retail and eCommerce platforms to analyze average order values, units sold per store, and identify gaps or opportunities.
- Manage distribution lists and ensure accurate tracking of retail locations (e.g., confirm the number of stores carrying our products, track inventory levels).
- Collaborate with marketing, sales, and distribution teams to align on retail and eCommerce strategies.
- Support the eCommerce team with launch activities, updating product listings, and monitoring online sales performance.
- Regularly communicate with internal teams to ensure all parties are aligned on goals and timelines.
- Investigate and propose solutions for stores or locations underperforming against sales or stock expectations.

Qualifications:

- Experience in retail or eCommerce operations, preferably in the beauty or consumer goods industry.
- Strong skills in data analysis and the ability to interpret sales data to inform decisions.
- Experience managing stock and inventory across multiple retail channels.
- Excellent project management and organization skills.
- Proficiency with tools like Excel & google sheet (for data tracking and analysis)
- Ability to coordinate across multiple departments and handle communications with external partners.
- Experience with product launches and a solid understanding of retail timelines.
- Self-motivated, proactive, and highly organized with attention to detail.
- Knowledge of the beauty industry and product launch processes.

Working Hours: 8 hours per day / 40 hours per week (Open for part-time or full-time)

Submit your application using this link:
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Thank you for your interest in joining our team. We look forward to receiving your application!