Developer Support Engineer

We are seeking a Developer Support Engineer with experience in Angular or React to work remotely with our creative and technically innovative team based in Montreal, Canada. The right candidate should:

- be responsible for troubleshoot and technical support (customer service)
- have experience in scripting
- be passionate about optimization
- most importantly, be creative and adaptable

PRIMARY RESPONSIBILITIES

- Execute test plans with a critical eye
- Troubleshoot hardware and software issues
- Accurately report findings through our databases
- Write stable, clean JavaScript, HTML and CSS
- Work closely with our development team to ensure that the best new technologies are investigated and selected for use
- Work with our Software Team to translate business requirements into practical software solutions

REQUIRED EXPERIENCE

- 2+ years of experience as technical support
- Strong experience with JavaScript, jQuery etc
- Excellent communication and customer service skills
- Ability to handle multiple tasks and the flexibility to respond to changing priorities and timelines and demands
- Must be a self-driven, comfortable team player with a solid work ethic and a confident learner.

REQUIRED SKILLS

These are considered a strong asset:
- Javascript, C++, C# - preferably in relation to developing RESTful APIs. ServiceStack and ORM frameworks Second-Screen or other interactive touch-screen development
- Strong knowledge of sports (Soccer, Football, Baseball, Hockey, etc.)
- Strong computer skills (file structure, databases, word processing, text editors).
- Experience with social media APIs (Twitter, Facebook, Instagram, etc.)