Client Services

Plega Healthcare is a trusted Australian provider of healthcare equipment and support services. We pride ourselves on delivering exceptional customer service and ensuring our clients receive the right solutions at the right time.

We are looking for a highly organised and proactive Client Services Coordinator to join our growing team. If you thrive in a fast-paced environment, enjoy solving problems, and have excellent communication skills, we'd love to hear from you.

About the Role
As our Client Services Coordinator, you'll play a key role in ensuring the smooth day-to-day coordination of deliveries and service appointments while providing outstanding support to our customers.

Your responsibilities will include:
- Answering incoming customer calls and responding to enquiries in a professional and friendly manner.
- Coordinating and scheduling deliveries and service calls while planning efficient daily routes.
- Liaising with customers, occupational therapists, funding providers, service technicians, and internal tea ---------- mbers to ensure jobs are completed on time.
- Maintaining accurate customer records and updating information across company systems.
- Proactively identifying and resolving scheduling issues to minimise disruptions and keep operations running smoothly.
- Providing administrative support and assisting with the day-to-day operations of the business.

About You
We're looking for someone who is:
- Friendly, professional, and confident speaking with customers.
- Highly organised with excellent time management skills.
- Able to prioritise multiple tasks in a busy environment.
- A proactive thinker who enjoys solving problems.
- Comfortable using computer systems and learning new software.
- Proficient in Microsoft Excel and other Microsoft Office applications.
- Detail-oriented with strong administrative skills.
- Able to work independently while also contributing to a team.

Why Join PLEGA
- Work closely with leadership in a growing Australian business
- Be part of meaningful, purpose-driven work
- Long-term opportunity for the right candidate
- Flexible working arrangements available depending on experience

Please note: The final salary rate will be 40,000 or above, depending on experience.

Please send your resume ONLY to ---------- with the Subject: Client Services Application