Assistant Support Coordinator

This role is ideal for someone who is genuinely passionate about helping people, loves learning, and is excited to continuously develop their knowledge of the NDIS.

Shift Schedule:
Monday to Friday, 8:00 am – 4:30 pm (AEST)
30-minute unpaid lunch break

What we're looking for
We're looking for someone who:
Has a bubbly, positive, and outgoing personality.
Is confident building rapport and having meaningful conversations with participants, families, and providers.
Is an excellent communicator, both verbally and in writing.
Is highly self-motivated and takes initiative to learn independently.
Is committed to developing a strong understanding of the NDIS, legislation, and best practice.
Is organised, reliable, and able to manage multiple priorities.
Thrives in a fast-paced environment.
Wants a long-term career rather than a short-term job.

Please note: This role is not well suited to someone who is naturally very quiet or hesitant in conversations. Our team is energetic, engaging, and highly participant-focused, so confidence in communication is essential.

What you'll do
As a Junior Support Coordinator, you'll be supported to learn how to:
Coordinate NDIS supports for participants.
Build relationships with participants, families, and providers.
Help participants achieve their goals and navigate the NDIS.
Advocate for participants when required.
Complete documentation, case notes, and reports.
Develop problem-solving and crisis management skills with guidance from senior staff.

What’s in it for you?
Monthly Salary: AUD $800.00 to $1,000.00 depending on experience
Performance Bonus: Monthly and Quarterly
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