Administrator/Data Entry

Administrative Assistant to the Chief Operations Officer (COO)

We are seeking a highly organized, proactive, and resourceful **Administrative Assistant** to provide executive-level support to the Chief Operations Officer (COO). This individual must be a quick learner with excellent problem-solving abilities, capable of making sound decisions with limited information while managing multiple priorities in a fast-paced environment.

The Administrative Assistant will serve as a key liaison between the COO and various departments across the organization, ensuring effective communication, organization, and execution of daily operations. The ideal candidate is detail-oriented, adaptable, and able to work independently with minimal supervision.

Key Responsibilities

* Provide high-level administrative support to the Chief Operations Officer.
* Serve as the primary liaison between the COO and internal departments.
* Coordinate calendars, meetings, appointments, and follow-up tasks.
* Manage multiple projects, deadlines, and priorities simultaneously while maintaining accuracy and efficiency.
* Exercise independent judgment to resolve administrative issues and operational challenges.
* Assist with CRM management, data entry, reporting, and workflow organization.
* Answer and manage phone calls professionally, providing exceptional customer service.
* Prepare documents, reports, spreadsheets, and presentations as needed.
* Maintain confidentiality when handling sensitive company and client information.
* Anticipate the COO's needs and proactively identify opportunities to improve efficiency.

Qualifications

* Previous experience as an Executive Assistant, Administrative Assistant, Operations Assistant, or similar role.
* Excellent organizational, time management, and multitasking skills.
* Strong problem-solving abilities with the confidence to make independent decisions.
* Experience using a Customer Relationship Management (CRM) platform is required.
* Experience with **GoHighLevel** is highly preferred.
* Experience with **credit repair software** (such as Credit Repair Cloud or similar platforms) is a plus.
* Strong written and verbal communication skills.
* Professional and confident phone etiquette.
* Proficient with Microsoft Office, Google Workspace, and other common business software.
* Ability to quickly learn new systems and processes.
* Must be fluent in English.

Additional Requirements

*Must be willing to use Time Doctor for time tracking, productivity monitoring, and accountability while on the clock. Tea ---------- mbers are expected to clock in and clock out each workday and remain focused on company-related tasks during paid working hours.
* Must be available to work **Eastern Standard/Eastern Time (ET) business hours**, regardless of your geographic location.
* Must have a reliable high-speed internet connection, a dependable computer, and a quiet, professional work environment.
* Ability to work independently while maintaining consistent communication with leadership and the team.

Preferred Characteristics

* Self-motivated and proactive.
* Able to pivot quickly when priorities change.
* Strong attention to detail.
* Reliable and dependable.
* Positive attitude with a solutions-oriented mindset.
* Committed to maintaining a high level of professionalism and confidentiality.
* Eager to learn, grow, and take on increasing responsibilities.

Growth Opportunity

This is more than an administrative position. We are looking for someone who wants to grow with our company. There is **significant opportunity for advancement** for the right individual who demonstrates consistency, reliability, initiative, and a willingness to learn. As our company continues to grow, high-performing tea ---------- mbers will have opportunities to take on greater responsibilities and advance into leadership or specialized operational roles.