Virtual Operations Manager (CRM Expert) – Car Rental Business

Odel Rentals is a U.S.-based car rental business serving gig workers (Uber, DoorDash, Instacart, Amazon Flex, etc.). We’re looking for a reliable VA to help run day-to-day operations and manage our GoHighLevel CRM.

This role touches many parts of the business, so you’ll need to be organized, quick to learn, and comfortable handling multiple tasks.

What you'll be doing:

-Phone calls with leads (MUST BE GOOD TALKING OVER THE PHONE)
-Administrative assistant managing everything
-Work and use AI a lot
-Responding to leads from ads and FaceBook marketplace
-Calling and qualifying potential renters
-Managing GoHighLevel (pipelines, automations, follow-ups)
-Handling calls, texts, and emails from active renters
-Sending payment reminders and confirming payments
-Coordinating pickups, dropoffs, and basic maintenance communication
-Logging everything in CRM and tracking sheets
-Escalating important issues to the owner

Required Skills:

-Strong GoHighLevel experience
-Confident on phone calls
-Clear English communication
-Organized and detail-oriented
-Fast response time
-Comfortable following SOPs

Bonus if you have:

-Car rental, property management, or gig-economy experience
-CRM or operations background
-FaceBook marketplace experience

How to Apply

Please send a short application answering these questions:

What experience do you have with customer service, phone calls, operations, or admin work?
What experience do you have with GoHighLevel or other CRM systems?
Are you comfortable making daily outbound calls and answering inbound calls with U.S. customers?
What U.S. Eastern Time hours can you consistently work?
Are you available for a full-time, long-term role?
What is your desired pay per hour or per month?
Do you have experience using AI tools, Google Sheets, Google Drive, or Facebook Marketplace?

Also include a short voice or video sample introducing yourself in English. This role requires clear spoken English because you will be speaking with U.S. customers on the phone.

Generic copy-paste applications will not be reviewed.