Virtual Assistant / Lead Generation & Appointment Setter

DCS Spotless is a growing residential and commercial cleaning company serving Hampton Roads, Virginia. We are looking for a motivated, professional, and results-driven Virtual Assistant to help generate leads, schedule appointments, support customer communications, and contribute to the growth of our company.

Schedule

- Tuesday, Wednesday, and Thursday
-10:00 AM – 4:30 PM Eastern Time (USA)
- 30-minute unpaid break
- Approximately 18 hours per week

Compensation

$4.00 USD per hour

Commission Structure

In addition to the hourly rate, the successful candidate will be eligible for a one-time commission of 10% for each commercial contract they help generate and that successfully closes.

Commission will only be paid when:

- The lead originated from the VA's prospecting, cold calling, follow-up, or outreach efforts.
- The client signs the service agreement.
- DCS Spotless receives the client's first payment.

The commission will be paid on the next scheduled payday following receipt of the client's first payment.

Commissions are paid one time only and do not apply to future recurring payments from the same client.

Responsibilities

* Answer incoming calls and text messages.
* Make outbound cold calls to businesses.
* Generate and qualify leads.
* Schedule walkthroughs and estimate appointments.
* Follow up with prospects by phone, email, and text.
* Maintain accurate CRM and lead records.
* Assist with customer service and administrative tasks.
* Support residential and commercial sales efforts.

Requirements

* Excellent spoken and written English.
* Previous cold calling or appointment setting experience.
* Lead generation experience.
* Strong communication and organizational skills.
* Reliable internet connection and quiet work environment.
* Ability to work independently and meet performance goals.

Preferred Qualifications

* Experience working for a cleaning company.
* Experience with commercial cleaning sales.
* Experience contacting property managers, medical offices, dental offices, real estate professionals, or office buildings.
* Experience using CRM systems and email follow-up tools.

Growth Opportunity

This position begins as a part-time role. However, additional hours and a potential full-time opportunity may become available based on performance, reliability, lead generation results, communication skills, and overall contribution to the company's growth.

To Apply

Please submit:

1. Your resume.

2. A 2–3-minute voice recording introducing yourself and answering the following scenarios as if you were speaking to a real prospect:

* A potential client says: "We're not interested." How would you respond?
* A potential client says: "We already have a cleaning company." How would you respond?
* A potential client shows interest in our services. How would you introduce DCS Spotless and attempt to schedule a walkthrough or estimate appointment?

3. A summary of your lead generation and appointment setting experience.

4. A sample cold call script you would use to schedule a walkthrough for a commercial cleaning company.

5. Your internet speed test screenshot.

6. Your preferred contact method (Email, WhatsApp, Skype, or Phone).

7. Examples of previous sales, appointments, or contracts generated.

Candidates interested in learning more about DCS Spotless are encouraged to review our company website and publicly available company information before applying. You may also contact us through our website if you have questions about the position.

Only shortlisted candidates will be contacted for an interview.