Virtual Assistant - Email Management & CRM Support

We run a fast-growing YouTube media company focused on tech, productivity, and lifestyle content. Our small team is creative, organized, and ambitious. We receive a high volume of inbound emails (brands, sponsorships, partnerships), and we need someone detail-oriented to help manage communication and keep everything on track in our CRM.

We are looking for someone long-term who wants to grow with us.

As our Virtual Assistant, you’ll be the first point of contact for inbound emails. You’ll filter, reply to simple inquiries using templates, and make sure all sponsorship opportunities are updated inside our CRM (Notion). You’ll also keep everything organized so nothing slips through the cracks.

This role starts part-time, with the opportunity to grow into full-time as our business expands.

Responsibilities:
- Manage and organize our Gmail inbox daily
- Filter spam, categorize messages, and flag priority emails
- Reply to inbound emails using prepared templates (professional but friendly tone)
- Add new leads to our CRM (Notion) and keep records updated
- Track deal status (new inquiry, negotiation, in progress, completed, etc.)
- Summarize complex emails for the business owner when needed
- Provide weekly reports on sponsorship pipeline and inbox status

Requirements
- Proven experience as a VA, Email Support, or Admin Assistant
- Excellent written English (grammar and tone)
- Strong organizational skills and attention to detail
- Comfortable using Gmail and productivity tools
- Reliable internet connection and backup plan
- Must be self-motivated and able to follow SOPs closely

Nice to Have
- Experience handling sponsorship or influencer emails
- Familiarity with YouTube or creator businesses
- Basic knowledge of CRMs