Virtual Assistant – E-Commerce Brand Operations

What You'll Do
Competitor Ad Library Management

Monitor and catalog competitor ads fro ---------- ta Ad Library, TikTok Creative Center, and other platforms on a daily/weekly basis
Organize competitor creatives (video, static, copy) into our Notion database with proper tagging — ad type, hook style, angle, format, platform, date spotted
Flag new trends, angles, or creative formats that are worth flagging for our copywriting and creative strategy team
Track competitor landing pages, offers, and funnel changes

Notion Management

Maintain and update our Notion workspace — including content calendars, ad brief pipelines, creative databases, and SOPs
Build and improve Notion databases, views, and templates as our systems evolve
Ensure all tea ---------- mbers' deliverables are logged and organized properly


Email Management

Monitor and respond to customer service emails, supplier communications, and general inquiries
Draft professional responses and escalate issues that need CEO review
Keep inbox organized with labels, filters, and priority flags
Handle routine correspondence with vendors, influencers, and partners

General Operations Support

Assist with ad hoc research tasks (competitor products, ingredient sourcing, influencer outreach lists)
Help coordinate deliverables across the creative team (copywriters, designer, media buyer, creative strategist)
Light data entry and reporting as needed


What We're Looking For

1–2+ years of experience as a Virtual Assistant, preferably supporting an e-commerce or DTC brand
Strong proficiency with Notion — you should be comfortable building databases, creating filtered views, and managing team workspaces (not just filling in pages)
Experience monitoring competitor ads or managing creative/ad libraries
Strong written English — you'll be drafting emails and organizing copy-heavy content
Highly organized, reliable, and proactive — you flag problems before they become fires
Comfortable working independently with minimal hand-holding
Familiarity with Meta Ad Library and TikTok Creative Center is a plus
Experience with Shopify, Slack, or project management in a small team environment is a bonus