Virtual Assistant | Client Communications & Social Media Coordinator (Remote)

Location: Remote (Open to applicants in the Philippines)
Hours: Part-Time with opportunity for growth

About Us

We are a growing US-based service company looking for a reliable, professional, and creative Virtual Assistant to become an important part of our team.

This is not simply an administrative position. You will be the first point of contact for clients, referral partners, and business associates while also helping manage our social media presence and marketing efforts.

Responsibilities

Client Communications

Answer incoming phone calls professionally
Return voicemails promptly
Monitor and respond to emails
Schedule appointments and meetings
Follow up with client inquiries and leads
Maintain accurate records and notes

Administrative Support

Calendar management
Data entry and organization
Document preparation
General administrative support as needed

Social Media & Marketing

Create graphics using Canva or similar software
Design Facebook and Instagram posts
Create and edit reels and short-form videos
Schedule social media content
Assist with marketing campaigns
Help grow and maintain our online presence
Requirements
Excellent spoken and written English
Professional phone etiquette
Strong customer service skills
Experience as a Virtual Assistant, Customer Service Representative, or Administrative Assistant
Canva or graphic design experience
Experience creating social media content
Ability to edit videos and reels
Strong organizational skills
Reliable internet connection
Ability to work independently
To Apply

Please submit:

Your resume
Samples of social media graphics you have created
Examples of reels or video content you have edited
Your internet speed test results
A 2–3 minute video recording introducing yourself and answering the following questions:
Tell us about yourself and your previous experience.
Why do you believe you would be a good fit for this role?
How would you handle an upset client calling with a scheduling or service concern?
Why should we hire you over 100 other applicants?
Important
Communication skills are extremely important for this position. We are looking for someone who is professional, dependable, proactive, and comfortable speaking with clients and business professionals. The ideal candidate will represent our company with warmth, confidence, and attention to detail while helping us create engaging and professional marketing content.