Temporary Full-time Customer Service Representative

We are a growing commerce company looking for a skilled customer representative to join our team and handle mostly EMAIL, with some CHAT, and PHONE correspondence with customers.

THIS IS A TEMPORARY POSITION (ABOUT 3–6 MONTHS) WITH THE POSSIBILITY OF BECOMING A PERMANENT POSITION DEPENDING ON COMPANY NEED AND EMPLOYEE PERFORMANCE.

The right candidate must have excellent English speaking skills and should have a lot of patience since we do get all kinds of questions and inquiries. Working times will be US working hours (see below for more details).

I Just want to make sure you are good with the following:

1. I will pay you every week with Paypal to start
2. There will be a one month trial period
3. You will work 40 hours a week = 5 days a week, 4 hours a day
4. You will be able to work from early morning Philippines time (e.g. 10PM - 7AM), five days a week
5. You have excellent English speaking skills and are good at speaking with customers over the phone
6. You will submit a report every day at the end of your shift (this is a must) with the following questions answered:
a. What did you do today? (detailed description)
b. What issues did you run into?
c. Is there anything I can help you with?

If you are ok with the conditions above, then write "I AGREE TO ALL 6 TERMS" and answer the following questions:

1. How fast is your internet?
2. Do you have a reliable computer?
3. Do you have another job or commitment?
4. Do you experience power outages and/or internet issues? If so, how many times a week/month?
5. What is your experience providing customer service over the phone?
6. Are you OK with working as a Temporary Employee with chance for permanent employment?

Please write "I AM YOUR NEW CSR" in the SUBJECT LINE so I know you did read the entire job description.