Short-Term Vacation Rental Operations Associate (Airbnb, OTAs)

If interested please complete our Pre-Interview Form (please NO direct emails or calls)
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Elevate Properties is a New York City-based Vacation Rental Company. We started with just one home and an idea: to bring homeowners and renters together with awesome technology and caring local teams. Today, we’re a full-service vacation rental company in the US. Thanks to the people who give us their best every day. You’ll fit right in here if you’re curious, independent, entrepreneurial, and thrive in a rapid-growth ---------- TE: You will be highly considered if you have experience with Streamline PMS.

WHAT YOU WILL DO:
- Service as our Vacation Rental Operations Associate
- Quickly respond to guest inquiries
- Help troubleshoot any issues, answer questions, and make sure the guest has an easy, fun, and unforgettable stay!
- Be responsible for taking incoming phone calls, making outbound calls as needed, and responding to emails or chats on a daily basis from guests, clients, and other staff who have questions or concerns.
- During downtime, you will be responsible for additional admin tasks.


HOURS/DAYS:
We're looking to hire either someone full-time, who can work in New York (EST) Time and is flexible with the given schedule. There will be a 3-month probationary period.

SALARY/BENEFITS:
- We offer a competitive salary of $5 to $6 per hour depending on experience
- Paid days off
- 13th-month pay
- Performance Bonuses
- A trip to NY after a year of employment
- Paid Medical benefits

WHAT WE EXPECT:
- Conversational to Fluent English
- A good attendance record
- Someone who takes initiative
- Someone resourceful
- Someone who can work with less supervision
- Someone who knows how to think on their feet
- Big Plus if you have managed a team before

HOW TO APPLY:
PLEASE ONLY APPLY IF YOU HAVE VACATION RENTAL EXPERIENCE.
Applications with no relevant experience will be ignored.

If interested please complete our Pre-Interview Form (please NO direct emails or calls)
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We will be in contact within 7-10 days if you are considered for an interview.