Senior eCommerce Manager

# Senior eCommerce Manager

**Location:** Remote (Philippines)
**Schedule:** Full-Time | U.S. Eastern or Pacific Time Hours Required
**Compensation:** Up to $2,000 USD/month (based on experience)
**Industry:** Beauty, Wellness, Consumer Products

## About the Role

Juice Beauty is seeking a highly experienced, hands-on **Senior eCommerce Manager** to help drive online growth across our Shopify business.

This is not a coordinator role. We are looking for a strategic doer—someone who understands the entire customer journey and knows how to identify opportunities, implement improvements, and continuously optimize conversion, retention, and revenue.

The ideal candidate has significant Shopify experience, understands modern search and discovery trends (including SEO, AEO, and AI-driven search behavior), and has a proven track record of growing eCommerce businesses through operational excellence and conversion optimization.

Beauty industry experience is strongly preferred.

---

## Do Not Apply Unless You Have:

* 8+ years of relevant Shopify eCommerce experience
* Proven experience growing online sales and conversion rates
* Strong Shopify backend management experience
* Experience managing customer journeys, funnels, and conversion optimization
* Ability to work full-time during U.S. Eastern or Pacific Time business hours
* Excellent written and verbal English communication skills

---

## Key Responsibilities

### eCommerce Growth & Optimization

* Own and continuously improve the online customer journey
* Identify conversion bottlenecks and opportunities for growth
* Optimize product pages, collections, navigation, site structure, and merchandising
* Improve site conversion rate, average order value, and customer retention
* Analyze customer behavior and recommend improvements based on data

### Shopify Management

* Manage and optimize the Shopify backend
* Implement site improvements and merchandising strategies
* Maintain product listings, collections, promotions, and landing pages
* Improve site usability and customer experience
* Coordinate with developers and designers when technical support is required

### Search Optimization (SEO + AEO)

* Understand and implement SEO best practices
* Understand emerging AEO (Answer Engine Optimization) and AI search trends
* Optimize content and site structure for both traditional and AI-driven search experiences
* Monitor search performance and recommend improvements

### Email Marketing & Customer Retention

* Work within Klaviyo to support growth initiatives
* Understand customer lifecycle marketing
* Review and optimize email flows, automations, and customer journeys
* Support segmentation and retention initiatives
* Partner with marketing teams to improve customer engagement and repeat purchase rates

### Merchandising & Customer Experience

* Optimize product presentation and site merchandising
* Analyze customer behavior and purchase paths
* Improve collection structure, navigation, search, and filtering
* Create a best-in-class online shopping experience

### Analytics & Performance

* Monitor key eCommerce KPIs
* Analyze conversion, traffic, retention, AOV, and customer behavior
* Make recommendations based on data
* Report on growth opportunities and business performance

---

## Bonus Experience (Not Required)

* Meta Ads
* Google Ads
* Performance Marketing
* TikTok Shop
* Affiliate Marketing
* Amazon Marketplace
* Beauty or skincare brands
* Subscription businesses

---

## The Ideal Candidate

You are:

* A strategic thinker who is also highly hands-on
* Obsessed with customer experience and conversion optimization
* Comfortable working directly in Shopify and executing improvements yourself
* Curious about AI, AEO, and the future of eCommerce
* Analytical and data-driven
* A strong communicator
* Someone who sees problems and solves them without waiting to be asked

---

## What Success Looks Like

* Improved conversion rates
* Improved customer journey and site experience
* Stronger merchandising and product presentation
* Improved retention and customer lifetime value
* Better-performing email flows and funnels
* Sustainable growth in eCommerce revenue

If you have successfully grown Shopify brands, understand the modern eCommerce landscape, and enjoy being both strategic and hands-on, we'd love to hear from you.