Senior Technical Virtual Assistant (AI-Forward)

Job Title: Senior Technical Virtual Assistant (AI-Forward)
Role Overview
We are seeking an experienced, tech-savvy Senior Technical Virtual Assistant who is deeply AI-forward to join our growing remote team. In this role, you will not just execute manual tasks; you will act as a technical systems architect responsible for streamlining, automating, and optimizing our daily operations.

Upwork
+4
The ideal candidate leverages artificial intelligence, advanced automation platforms, and robust software integrations to achieve maximum operational efficiency. You must be comfortable troubleshooting technical issues, building smart workflows, and managing our core digital ecosystem.

Key Responsibilities
???? AI Leverage & Automation
Workflow Optimization: Build and maintain advanced automated workflows using tools like Make.com or Zapier.

AI Agent Deployment: Set up, prompt, and manage AI assistants and custom chatbots to handle customer queries and lead generation.

Meeting & Communication Intelligence: Implement AI tools (e.g., Otter.ai, Fireflies) to transcribe, summarise, and extract action items from team meetings.

Content & Research Acceleration: Use generative AI platforms (e.g., ChatGPT, Claude) safely to draft basic content outlines, edit documentation, and synthesize market research.

???? Technical Support & System Management
Data & System Maintenance: Manage and update records inside our CRM platform (e.g., HubSpot, Salesforce).

VA Masters
CMS Operations: Take ownership of basic content management, uploading and scheduling formatted posts on WordPress or Webflow with strong SEO hygiene.

RediRecruit
Technical Troubleshooting: Diagnose and resolve integrations, software permissions, and minor data-syncing glitches across our tech stack.

Outsourced Scale
SOP Documentation: Create and continuously update detailed Standard Operating Procedures (SOPs) within Notion.

RediRecruit
+1
???? Advanced Operations & Inbox Management
Smart Calendar Control: Coordinate complex meetings across multiple time zones, leveraging tools like Calendly and Google Calendar.
Inbox Triaging: Optimize executive email workflows by implementing advanced filtering, automated rules, and drafting precise responses.
Project Tracking: Own the organization of project boards in ClickUp, Asana, or Jira, ensuring tasks stay on deadline.

Upwork
+4
Required Technical Stack & Qualifications
Experience
Minimum 3–5 years of proven experience working as a Technical Virtual Assistant or Executive Assistant in a remote capacity.
Demonstrated portfolio or case studies of automated workflows and AI-driven solutions built for past clients.

Upwork
+2
Hard Skills & Tools
AI Tools: Advanced prompting and daily workflow integration with ChatGPT, Claude, or Microsoft Copilot.
Automation: High proficiency in Zapier or Make.com (formerly Integromat).
Project Management: Mastery of ClickUp, Asana, or Trello.
Knowledge Bases: High comfort level with Notion, Google Workspace, and Slack.
Data Systems: Solid hands-on experience with CRMs like HubSpot or Salesforce.

Upwork
+5
Soft Skills
Hyper-Resourceful: A natural problem-solver who figures out the "How" when given a strategic "What."
Clear Communicator: Strong written and verbal English skills to collaborate effectively with distributed team members.
Discretion: Unwavering professionalism and absolute confidentiality when managing company databases and executive inboxes.

DonnaPro
+3
What We Offer
100% Remote: Flexible work environment from anywhere in the world.
Cutting-Edge Tech: Direct budget and encouragement to test and deploy new AI productivity software.
Professional Growth: Opportunities to spearhead automation projects and scale into an Operations Manager role.