Sales Operations Project Manager

We’re looking for a strong, proactive Sales Operations Project Manager who can lead a sales pod, drive accountability across closers and setters, and maintain seamless communication between Sales, Growth Ops, and Tech Ops.

This is a leadership and coordination role — you are the operational backbone that ensures the pod performs at a high level, SOPs are followed, data is accurate, and every tea ---------- mber stays aligned and supported. If you’re the kind of person who naturally takes ownership, thrives in fast-paced environments, and knows how to communicate with clarity and authority, you’ll excel here.

This is a full-time position, requiring consistent availability from 8am to 4pm Eastern Time, with solid internet, power, and backup.

All applicants must complete DISC and IQ assessments before applying.

Detailed Job Description Breakdown

Pod Leadership & Daily Operations
• Lead and manage the daily workflow of closers and setters to ensure the sales pod operates smoothly.
• Run daily huddles, weekly check-ins, and pipeline reviews with clear agendas and follow-through.
• Manage pod-level projects (e.g., SOP rollouts, funnel changes, tracking fixes) end-to-end, ensuring on-time execution.
• Monitor pod performance, identify bottlenecks early, and escalate issues with solutions—not problems.
• Own the onboarding and offboarding process for new sales staff, including systems access, SOP orientation, and performance expectations.
• Ensure all pod members maintain clean calendars, proper availability, and updated CRM/task workflows.

Quality Assurance, Accountability & Compliance
• Hold closers and setters accountable for submitting accurate EODs, updating dispositions, and following SOPs consistently.
• Conduct quality checks on sales calls, calendar availability, CRM hygiene, and follow-up sequences.
• Audit all sales data regularly (bookings, show rates, sales, payments, renewals) to ensure accuracy before reporting.
• Flag performance gaps early and coach tea ---------- mbers with clarity, empathy, and firmness.
• Ensure all pod documentation, scorecards, and checklists are consistently maintained and up to date.

Cross-Department Coordination
• Work directly with Front-End Tech Ops, Back-End Automation Specialists, and Growth Ops to resolve tech issues, data discrepancies, or workflow breakdowns.
• Communicate updates clearly and quickly across all stakeholders — closers, setters, Growth Ops, SOMs, Tech Ops, and leadership.
• Serve as the bridge for multi-team projects (automation fixes, tracking repairs, new funnels, offer migrations).
• Maintain a strong working relationship with salespeople (who may be impatient or stressed under pressure) while keeping communication tight, professional, and steady.

Reporting & Performance Management
• Prepare weekly and monthly performance reports for leadership, ensuring all numbers are accurate and validated.
• Track KPIs across the full funnel: leads ? setters ? calls ? sales ? renewals.
• Support leadership in evaluating pod performance, identifying improvement plans, and implementing corrective action.
• Ensure the sales pod meets revenue, activity, and quality targets consistently.

Skills & Qualifications
• Project Management experience is mandatory.
(Comfortable managing timelines, action items, dependencies, and follow-through across multiple teams.)
• At least 1–2 years experience in sales operations, sales admin, sales coordination, or a similar leadership/ops role.
• Strong leadership and interpersonal skills — able to hold people accountable with firmness and empathy.
• Excellent verbal and written communication; comfortable leading huddles, giving feedback, and jumping on calls.
• Highly organized, detail-driven, and able to manage multiple moving parts in a fast-paced environment.
• Tech-savvy and comfortable navigating CRM, calendar tools, funnels, spreadsheets, and SOPs.
• Experience working with sales teams (closers/setters) is strongly preferred.
• Solution-oriented, proactive, and able to anticipate problems before they happen.
• Thrives in an environment where communication, speed, and ownership are non-negotiable.

If this sounds like you…

If you love driving clarity, supporting high-performance teams, and being the operational heartbeat of a fast-moving sales pod, we’d love to meet you. This role is perfect for someone who wants to grow into higher-level ops leadership while playing a mission-critical role in our sales organization.

About Sales Possible

At Sales Possible, we partner with mission-driven online coaching companies to build world-class marketing and sales ecosystems. We’re not just a sales team provider — we architect full-funnel systems, optimize performance, and support our clients with cutting-edge automation, AI, and operations infrastructure.

We work with high-growth education brands and expert coaches, helping them scale sustainably while delivering exceptional customer experiences.

We’re a fast-moving, tight-knit team that values ownership, proactive communication, and continuous improvement. If you want to work in an environment obsessed with growth, clarity, and performance — you’ll feel right at home here.