Rockstar Part-Time Reservations Manager

Our business is fast growing and we are looking for a reservation specialist who can manage our listings on various platforms.

We are looking for someone who has the following skills:
• Familiar with the OWNER side of managing HA/VRBO, TA, Airbnb, etc. - able to update MONTHLY the rates, calendars, discounts, details, etc.
• STRONG math (basic accounting) skills to double-check every booking inquiry and statement for accuracy; maintain basic bank ledgers
• Detailed-oriented to maintain email communication & notifications with all incoming and departing guests via email, SMS, chat, etc.
• Good English to create a friendly and trusting relationship with the clients
• Able to respond to all inquiries quickly to maintain a rapid response rate for accounts
• Independent, self-motivated, confident, and capable of running these accounts as if you are the owner. Take pride in your work. Pay attention to details. Be pro-active in offering assistance and additional info to clients. Prevent misunderstandings and mistakes by checking all bookings prior to confirmation. Eager to assist the clients with all their questions and giving excellent customer service.
• Enjoys creating a systematic approach to our organization by creating templates, timelines, and processes which streamline and automate the work being provided. Is interested in proactively and independently contributing to and improving the organization without being instructed or asked.

Job responsibility includes:
• Answering emails
• Updating the ledger
• Communicating with the team
• Updating our records
• Making sure that there are no double bookings

Please do not to email us directly to apply for the job. ALL applications should stay in the system.