Relationship Operations Coordinator (CEO Support)

JOB TITLE

Relationship Operations Coordinator (CEO Support)

TYPE OF EMPLOYMENT

Part-Time (25 Hours/Week Initially)
Potential to Grow into Full-Time Long-Term Role

WAGE / SALARY

$8-$10 per hour depending on experience

DESIRED HOURS PER WEEK

25

BUSINESS OR CONTACT NAME

Goss RV

JOB DESCRIPTION

Goss RV is a luxury motorcoach company specializing in high-end coach sales, owner management, charter services, and customer relationships.

We are seeking a highly organized, detail-oriented Relationship Operations Coordinator to support the CEO and leadership team.

This is not a traditional virtual assistant role. We are looking for someone who can help manage relationships, maintain CRM data, coordinate follow-up activities, organize information, and help ensure important opportunities and commitments do not fall through the cracks.

The ideal candidate is proactive, organized, communicates exceptionally well in English, and enjoys creating order from complexity.

Responsibilities may include:

• CRM management and data quality
• Updating contact records and activity notes
• Scheduling meetings and managing calendars
• Follow-up coordination with prospects and clients
• Pipeline administration and opportunity tracking
• Email drafting and communication support
• Relationship tracking and customer touchpoints
• Project coordination and task management
• Document creation and presentation support
• Research and administrative support
• Occasional personal executive support tasks

Requirements:

• Excellent written and verbal English
• Strong organizational skills
• Reliable internet and computer
• Ability to work independently
• Strong attention to detail
• Comfortable learning new software and AI tools
• Experience with CRM systems preferred (HubSpot is a plus)
• Experience with ChatGPT, Claude, Canva, Google Workspace, or similar tools is a plus

Work Schedule:

Candidates must have significant overlap with U.S. Eastern Time business hours.

Long-Term Opportunity:

We are looking for a long-term tea ---------- mber who can grow with our company and take on increasing responsibility over time.

APPLICATION INSTRUCTIONS

Please submit:

1. Resume
2. A short video introduction (2-3 minutes)
3. Written answer to this question:

"If you were responsible for making sure no important customer relationship fell through the cracks, what process would you create?"